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CLASS RESERVATION & CANCELLATION POLICY

  

CLASS RESERVATIONS

For guest convenience Barre Body Studio allows guest to make class reservations. Class reservations can be made online 14 days prior to the scheduled class right up to  the start of class.

Barre Body Studio highly recommends online or mobile class reservations.

ALL Reservations will be held up to 10 minutes prior to the start of class time. At which time all open spaces will be given to guests on the wait list or on stand-by.

Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations.

 

WAITLIST

If class is full you will be placed on the waitlist. Barre Body Studio will send you an automated email or text message to notify that you have received a place in class. The email or text message will be sent in advance of 60 minutes before class. It is your responsibility to check your email if you are on the waitlist to avoid a missed class charge.

If you do not have regular access to email you may call the studio to check your status on the waitlist at 780-757-2773.

Each class is structured to allow for a waitlist of 10 participants.

The option to cancel your spot on the wait-list can be found on Mindbody under the Classes Tab >>My Schedule >> Waitlist button to the far left of your screen.

If you are added to the class all late cancels and no-shows will be processed.  If you are unable to make class or your plans change it is your responsibility to take your name off the waitlist.  

RSVP

Barre Body Studio will have the right to revoke registration privileges for delinquent accounts.

Barre Body Studio has the right to process all no-show reservations as a class attended. No refund will be granted for no-show reservations.

Barre Body Studio will charge a $15 “No show fee” for monthly and annual members. This fee must be paid before your next class.

 

CLASS CANCELLATION

Barre Body Studio understands that sometimes life gets in the way of fitness classes. We are happy to make accommodations for guests who require cancellation assistance.

If you cannot attend a class that you are scheduled for simply remove yourself from the class by signing into the on-line software.

If you need to cancel a single class reservation Barre Body Studio requires a minimum of: 2 hours notice

If you fail to remove yourself within the allotted time frame your account will be deducted as if you attended class.

If you cancel less than two hours before class it will result in the deduction of one class from your class package or a $8.00 BARRE Late Charge, $15 SOAR Late Charge


MEMBERSHIP CANCELLATIONS

Monthly Auto Renew Members may request for their membership to be cancelled with 15 days notice. Notice to cancel is fifteen (15) days and as such an additional monthly fee may be drafted if notice is less than fifteen (15) days from the next auto-payment date.

Monthly Auto Renew Members may request for their membership to be cancelled without 15 days notice however a $35 administration fee will be applied to the credit card account on file for all early cancellations.

FILL OUT THE MONTHLY MEMBERSHIP CANCELLATION FORM

 

MEMBERSHIP VACATION OR ABSENCE REQUESTS

Annual pass holders and monthly auto-renew members may place memberships on hold no more than three times per calendar year at a minimum of 14 days. If an additional hold is required it will be processed at a $35 fee per additional hold request (ex. 4th hold request).

Fill out the Vacation/Absence Hold form

 

 

REFUND POLICY

Barre Body Studio requires all class payments be received before the start of any class.

Barre Body Studio will work to make accommodation for guests on a case by case basis.

 

RETAIL MERCHANDISE

Select merchandise such as apparel can be returned, if in re-saleable condition, within 7 days of purchase.

Socks can only be returned if in original packaging.

For sanitary reason all water bottles are final sale.

 

CLASS CARD REFUNDS

Barre Body Studio will offer refunds for unused services within 7 day of purchase.

For class card refunds all classes used will be charged at the drop in rate and subtracted from the refund amount.

No refunds will be issued for classes attended.

Barre Body Studio class cards and memberships are non-transferable.

 

BARRE BODY STUDIO MONTHLY AND ANNUAL MEMBERSHIPS

Barre Body Studio will refund monthly and annual memberships for the full cost (minus class attendance), within one week of activation.

Barre Body Studio will not refund used classes.